IT Organization Turnaround |
Business Challenge
- The IT department admitted that they can deliver on only 50% of the committed functionalities for their next three releases
- The business is strongly dependent on new functionalities to maintain their competitive advantage
- Many key resources left the company after an aggressive reorganization (Offshoring)
Approach
- Conduct organization Audit to understand the real problems
- Stop Offshoring plans, roll back re-org and hire key resources back (as possible)
- Add Offshore programming resources on the side to support existing programming teams
- Create Masterplan to gain transparency about overall resource allocation
- Set-up Task Force (PMO) with external project managers to deliver ongoing projects
Results
- All releases delivered in time, scope and quality
- Many efficiency bottlenecks closed
- Employees re-motivated to stay and perform in the company
- Better planning processes to avoid re-occurrence of the situation
- Plan for moderate offshoring to save programming costs where appropriate
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