|
Revenue Collection Improvement |
| |
- The company grew very fast over the past 10 years in Thailand and Malaysia
- The process for billing and collections was very complex andmany people needed to be involved
- The company serves more than 3,000 clients at many remote locations
- Result: Huge amount of Outstanding Receivables (unpaid invoices)
|
| |
|
| |
- Systematically analyze A/R data to identify problems
- Walk through the process to identify bottlenecks
- Conduct GAP Analysis to see improvement potential areas
- Establish a process Governance Framework
- Train key stakeholders on improved process design
|
| |
|
| |
- Executive Management gained full visibility of the company through regular reports on business process statuses
- Problems are spotted earlier and can be resolved with a much lower effort than before
- Outstanding Receivables decreased by more than 60% within 6 months
- Doubtful debt could be decreased by more than 80%
|
|
Case Studies 
